| Region | Proportion of Door-to-Door Delivery | Proportion of Relay Stations/Collection Points | Proportion of Parcel Lockers |
| Global | 76% | 6% | 9% |
| China | 38% | 24-30% | 32-40% |
| America | 80% | 80% | 13% |
| Europe | 62% | 11-25% | 15-40% |
| Southeast Asia | 85% | 5-10% | 5-10% |
| Middle East/Africa | 86% | 2-7% | <3% |
| Region | Doorstep Delivery Pain Points | Pickup Station Pain Points | Parcel Locker Pain Points |
| - China | - High labor intensity and frequent redelivery for couriers; - Complex access control, making doorstep delivery difficult; - User expectation for "must be delivered to door" conflicts with platform cost pressures. |
- Forced placement without user consent; - Service quality varies greatly, some stations have backlogs or delays; - Insufficient sites in remote areas, rural deliveries rely on village officials. |
- High locker full rate and short storage time limit; - Untimely or no notifications, poor pickup experience; - Not user-friendly for elderly or tech-inexperienced users. |
| USA | - Parcels left at the door are prone to theft, high delivery security risk; - Delivery unstable during holidays/bad weather; - Addresses are scattered, making route planning difficult./td> |
- Limited coverage of community pickup points; - Retail-based pickup sites are restricted by store hours; - Lack of user habit, reliant on manual assistance. |
- Mostly located at Amazon sites, hard to scale self-operated lockers; - Low usage rate, difficult to achieve scale efficiency; - Lack of unified construction standards for locker sites. |
| Europe | - Hard to find parking in big cities, narrow delivery windows; - Failed deliveries due to no one being home during the day; - High cost for “return and redelivery.” |
- Sparse distribution requires long-distance travel; - Often operated by third-party retailers/post offices, inconsistent service experience; - Complicated identity verification process for pickup. |
- Privacy concerns (especially in Germany); - Limited lockers + peak season surge leads to "locker full" - No support for signing on behalf / large parcel drop-off. |
| Southeast Asia | - Severe urban traffic congestion, low scheduling efficiency for courier/motorbike; - Unstandardized addresses, high misdelivery rate; - Unfixed recipient time, couriers need repeated contact. |
- Inadequate infrastructure, lack of rural collection points; - Users unfamiliar with non-doorstep modes, low trust level; - Lack of cross-platform interoperability for pickup services. |
- Infrastructure not yet widespread; - Locker installation in malls/offices faces space constraints and high cost; - Insufficient user education and guidance. |
| Middle East / Africa | - Poor urban security, couriers face personal/property risks; - Complex addressing system, users frequently change delivery addresses; - No fixed fallback collection mechanism for failed deliveries. |
- Low efficiency at retail/supermarket pickup points, high return rate; - Few service points, unclear usage process; - Lack of platform oversight and standardized procedures. |
- Mainly platform self-built, ecosystem underdeveloped; - Insufficient urban coverage, rural areas completely lacking; - Unstable power/communication affecting device operation. |
